Frequently Asked Questions

Everything you need to know about shopping with Gola.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please ensure tags are still attached to receive a full refund.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay.

Are your materials sustainably sourced?

Gola is committed to ethical fashion. We prioritize organic cotton and recycled fabrics in our collections to minimize our environmental footprint.